OUR SERVICES

• Utilizing DevSecOps, Agile development
• User-centric design and micro-service structuring
• Modernizing legacy applications
• Scalable front-end and back-end web and mobile solutions
• Source control tools
• Database integration
• Workflow management tools
• Cloud computing platforms
• Security, access control, and auditing capabilities
• Tier 3 support for operational enterprise systems

• Backend testing to rapidly validate data integrity utilizing industry-standard tooling
• Browser automation to validate user interface functionality
• Operating system automation to validate system integration
• Load testing to ensure consistent responsiveness and system reliability
• Test framework creation to enable automation against mission critical legacy systems
• Test result storage to enable trend analysis
• Regression test automation
• End-to-end test automation
• Web UI test automation
• Data pipeline test automation
• Selenium framework
• TestNG framework

•  Manage AWS platform services such as:
  • RDS
  • Elastic Map Reduce
  • DynamoDB
  • Lambda
  • SQS
  • SNS
    
• Architecting secure, highly available, dynamically scalable, and cost effective systems using AWS
• Amazon AWS hosted infrastructure to include:
• Elastic Compute Cloud (EC2)
• Simple Storage Service (S3)

• Agile Software Development using various languages and frameworks
• Test-Driven Development
• Integration of COTS software into a GOTS framework
• System Architecture with Amazon Web Services (AWS) and Azure
• Requirements Analysis and User Stories
• Business Process Re-engineering
• Security Engineering and Accreditation
• Defining and Documenting Computer-to-Computer System Interfaces
• System Prototyping with Emerging Technologies

• Application Security
• ​Data Security
• ​Network Security
• ​Mobile Security
• Cloud Security
• Cloud Engineering

• Handle software-related requests for assistance (problems)
• Troubleshoot software and identify root causes of software problems
• Analyze software-related issues and propose solutions
• Fix software problems and test (verify) solutions before implementing them
• Obtain and log customer feedback for process improvement
• Document software support activities thoroughly, accurately, and promptly
• Make decisions quickly, sometimes with limited information
• Review work log customer feedback periodically with the supervisor and other analysts and technicians to identify and act on opportunities for improvement

ITES-4S is a decentralized $12.1B Multiple Award Indefinite Delivery/Indefinite Quantity (MA ID/IQ) contract vehicle comprising 52 small and 64 large businesses. ITES-4S contracts provide enterprise-level services for the Army, as well as other defense and civilian agencies. The ITES-4S scope includes a full range of IT services and solutions necessary for the Army to satisfy its support of Army Enterprise infostructure and infrastructure  andgoals utilizing IT services throughout CONUS and OCONUS locations, including warzone areas. The scope includes the Command, Control, Communications, Computers, and Information Management (C4IM) requirements as defined in Army Regulations 25-1 (AR-25-1). Additionally, ITES-4S includes services and solutions necessary for the Army and other services to transition from current service-centric information environments to the enterprise Joint Information Environment (JIE) as directed by the DoD Chief Information Officer (CIO). The IT services solutions are currently categorized in the following task areas: IT Commercial Cloud Computing; Data Services; Intelligent Automation; Cybersecurity Services; Information Technology Services; Enterprise Design, Integration and Consolidation Services; Network/Systems Operation and Maintenance Services; Telecommunications/Systems Operation and Maintenance Services; Business Process Reengineering Services; IT Supply Chain Management Services and IT.

The Army has a requirement to provide IT services, as a follow-on to ITES-3S, to both the Army warfighter and civilians supporting Army business operations. Because of the depth and breadth of the services required to satisfy IT requirements, the Government seeks information and advice on how to incorporate gate criteria to eliminate lengthy pre-award evaluation timeframes and to provide these services in a manner that will result in, for example, appropriately-qualified personnel at a cost that provides best value to both the Government and the customer and in a manner that is flexible to the vendor, e.g., multiple contract suites that are narrower in scope breaking out high-level and low-level task areas.

This is a Multiple Award Task Order (MATO) IDIQ contract. Individual task orders allowed under this agreement are Fixed Price (FP), Time and Materials (T&M), and Cost Reimbursement (CR). 

CONTACTS:   

• Ashley Smith
• ashley.c.smith92.civ@army.mil
• Phone Number3097824435
• Marisol Trevino
• marisol.m.trevino.civ@mail.mil
• Phone Number3097821607

Solicitation Number: W519TC-24-R-XX4S

Agency: Department of the Army

Office: Army Contracting Command-Rock Island (ACC-RI)